Delivery & Returns


DELIVERY POLICY

Products purchased on this website can be delivered to addresses in the UK and Ireland only.

Vouchers for salon treatments purchased on this website are redeemable at Catherine's Beauty Boutique, Ballymena. Proof of purchase must be presented (e.g. email receipt).

Orders are processed Monday-Friday, excluding holidays, and are subject to payment being received and stock availability. While we endeavour to get your goodies to you as quickly as possible, please allow 5 working days for delivery. 

UK Delivery Costs

 

Ireland Delivery Costs

 

RETURN POLICY

We are unable to amend or cancel orders once the order has been received and payment has been processed.

We hope you enjoy your online purchases. However, if you are unsatisfied with your item(s), please return it to Catherine's Beauty Boutique within 30 days, unopened, unused, and in re-saleable condition, along with your original receipt, for a full refund. 

It is recommended that you return any items via recorded or special delivery to ensure their safe and prompt return. Delivery costs for returns are not refundable. Catherine's Beauty Boutique is not responsible for returned items lost in transit.

Please note: Only items purchased on this website, with proof of purchase, are eligible for return. Items purchased in-store, or from another online retailer, will not be accepted.

All refunds are credited to the original payment method.

When items are purchased as a set, we are only able to accept returns of complete sets, not individual items. 

Returns will be processed promptly. Please allow 14 working days for processing of returns once received by Catherine's Beauty Boutique. 

If you have any questions or concerns regarding our Delivery and Returns Policies, you can contact us on:

 


Catherine's Beauty Boutique is a treatment salon based in Ballymena, Northern Ireland.

Over the years, we have tried and tested countless products, stocking our absolute favourites in our salon.

Now, due to the high demand for the products we stock, we've launched an online store, making it easier for you to get your hands on the products you love!


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